Sl. No. | Procedure | Applicant/operator | Certification body (CB) |
---|---|---|---|
1 | Request | Commonly, applicants present a first general request, asking about requirement, procedure and prices for certification | The applicant receives a first package of information from CB by e-mail or phone often combined with individual additional information. This includes:
The applicant is asked to fill in the application form, giving some details about his/her unit. This written application form is reviewed by CB and checked if viable. |
2 | Offer | Based on the size of the unit to be certified, CB calculate the certification fee. Normally it is a flat fee, which the applicant knows definitively | |
3 | Contract | Once the applicant and CB have agreed on the fee, the applicant signs the contract. By doing so, he/she is committed to fulfil the organic standards. | CB sends back a counter-signed copy of the contract. |
4 | Pre-payment | The client pays quoted fee in advance along with application fee. | CB submits the client a second package of information including relevant CB certification procedures and standards. |
5 | Working out the organic management plan | Operator fills in the organic management plan which covers all packages of practices he/she is following in organic field. The template invites him/her to do at the same time a self-audit, identifying eventual deficiency, i.e. aspects, where the unit does not (yet) fulfil the standard, and to establish the respective corrective actions. | If the operator requests, CB inspector can help the applicant to work out the management plan. |
6 | Corrective actions | In case the operator finds considerable non-conformities, which can be solved before the inspection. Eg: Establishment of clear separation between organic conventional fields. | CB checks the management plan. An inspector authorised for NPOP inspection will do. |
7 | Scheduling inspection | Inspector and operator will schedule a date for the inspection. | |
8 | Inspection | The operator/ responsible person must submit relevant records and the inspection report will be signed by the operator / responsible person. | The inspector verifies that, whether the management plan is consistent with the reality, and defines eventual corrective actions. |
9 | Inspection report | In many cases, the operator has to submit additional documents. | Immediately after the inspection, the inspector finishes his/her report. As soon as all documents have received, they will be submitted to the CB headquarters. |
10 | Evaluation | The report is evaluated by the responsible officers at CB. Sometimes, additional questions have to be clarified with the inspector. | |
11 | Corrective actions | In some cases, as a result of the inspection, some corrective actions which can be differentiated as major and minor conformities have to be implemented to issue the certificate. | The CB will write if any non- conformities were noticed and once they receive measurable action from concerned operators then it goes to certification committee for final decision. |
12 | Certificate | Issues the certificate by e-mail followed by original through courier or post. | |
13 | Appeals | If the operator is not satisfied with the decision of the committee, they can appeal. The appeal should be filed within a period of 30 days from the date of decision by CB |